Shipping Policy
Shipping
We ship domestically within the USA and internationally to Australia, Canada, United Kingdom and the EU.
United States (domestic):
- Free shipping on all orders $100+
- $6.95 flat rate for orders below $100
Australia:
- Free DHL shipping on all orders AUD250+
- AUD25 flat rate for orders below AUD250
Canada:
- Free DHL shipping (duties unpaid) on all orders CAD200+
- CAD16 flat rate for orders below CAD200
United Kingdom:
- Free FedEx shipping (duties unpaid) on orders £200+
- £18 flat rate for orders below £200
The EU:
- Free courier shipping (duties unpaid) on orders USD200+
- USD18 flat rate for orders below USD200
Shipping Times and Carriers:
Destination |
Shipping Time* |
Courier |
United States |
2 - 5 days |
DHL eCommerce/USPS |
Australia |
5 - 12 days |
DHL eCommerce |
Canada |
3 - 8 days |
DHL eCommerce |
United Kingdom |
4 - 8 days |
FedEx International Connect Plus |
EU countries |
4 - 8 days |
FedEx International Connect Plus |
*Days refer to Business Days. Shipping time excludes order processing time (within 3 business days).
Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.
If you are located in Asia, please head on over to our Asia site.
If you would like to buy our products but are located in a country not specified above, drop us an email - we will try to make it work :)
Import Duties
If you are located in Canada, the UK and EU, import duties are not included in the final purchase price and may be payable prior to or upon delivery. You will receive an email or text from FedEx or DHL providing instructions on how to settle any applicable duties - it's super easy! :)
If the courier was unable to collect payment for duties and taxes upon delivery, the order will be returned to us. In such cases, we will deduct the cost of return shipping and handling from your refund. Please email our customer service team at hello@wearembrace.com if your order is returned to us.